Ruth Harpool, managing director of treasury operations at Indiana University, doesn’t consider herself a techy. She learned about firewalls, routers, and ports out of necessity. However, she does proudly call herself a “payment geek.” “What fascinates me most about payments is that each method has its own inherent risk,” says Ruth. “Credit cards can be... Read More »

Most institutions know that social media — especially LinkedIn — is a powerful tool to connect with community organizations, sister institutions, parents, and alumni. But where to start? Start utilizing LinkedIn with these 10 easy steps. Accurate contact info In the “About” section of your university’s LinkedIn profile, make sure your contact information is correct... Read More »

Mike Walters is the chief information officer at Nelnet Campus Commerce. His 27 years of experience include various roles in IT and processing for life insurance companies. Throughout his career, he’s had one goal: keeping data secure. What helps guide your decisions as CIO? The teams I’ve built over the years have been focused on... Read More »

Mark Schilmoeller loves seeing things flourish. He comes from a big family of six kids and has seven children with his lovely wife. When he isn’t managing one of the largest departments at Nelnet Campus Commerce, you can find him cultivating his garden of flowers, vegetables, and strawberries. What’s one of the things you like... Read More »

Danielle Egr is our Chief Technology Officer and responsible for product strategy and IT development for Nelnet Campus Commerce. She talks about her role in a fast-moving industry and advice for those considering technology as a career. Tell us about joining the Nelnet Campus Commerce team. I joined Nelnet Campus Commerce in 2014 because I... Read More »

Imagine the strongest vault door you’ve ever seen for a bank. How would you get in? Do you set explosives to get through the thick wall? Do you focus on picking the lock that opens the door? Or do you ask the person with the key to open the door? “In many technological areas, we’ve... Read More »

Jeff Vanek is Nelnet Campus Commerce’s product manager of eStore and Cashiering, and agreed to give us a sneak peek on the latest new features rolling out. Q: Hi, Jeff! Describe your job for us. I’ve been at Nelnet Campus Commerce for three years. I’m like the parent for eStore and Cashiering and get to... Read More »

Companies that provide automatic bank withdrawal payment options will need to implement an additional layer of security by Jan. 1, 2020. NACHA, the Electronics Payments Association, passed a recent rule entitled, “Supplementing Fraud Detection Standards for WEB Debits” which affects any organization that processes ACH debits that are initiated by a consumer over the internet.... Read More »

In August, the Department of Education sent an email alerting institutions of a highly effective phishing campaign that exploits many schools’ single-factor authentication process. The scam An official-looking email is sent to students telling them to confirm their updated bill or risk a late fee. Students click the link to a look-alike webpage and enter... Read More »