COVID-19 Resources

Nelnet Campus Commerce
5/22/20

Navigating COVID-19 and CARES Act

We scoured the internet to find the top 10 websites or articles for your institution to get financial information quickly through COVID-19. NACUBO drafted a great summary article on accommodating students, distance education, and general provisions as it relates to course audits, cash management, academic terms, and Clery Act and emergency notifications.

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Nelnet Campus Commerce
5/19/20

CARES Act and What to Know

Nelnet Campus Commerce partnered with the National Association of College and University Business Officers (NACUBO) to share important insights on the Coronavirus Aid and Relief and Economic Security (CARES) Act. Megan Schneider, senior director of government affairs at NACBUO, highlights how CARES Act funds are appropriated to colleges and universities.

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Nelnet Campus Commerce
5/14/20

Preventing Fraud in Crisis

During times of crisis, fake loans (along with tuition payment and loan repayment scams) bombard students with promises of relief for paying off their education or paying off debt. With COVID-19, new scams have also targeted students with the promise of helping obtaining government stimulus or unemployment checks.

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Nadine Nelson
4/26/20

Keeping High School Seniors Engaged Remotely

In these uncertain times, there is still opportunity to engage with prospective students. Even before you have an online engagement experience put together, let students know that what you are facing, how it may impact them, and what your institution is doing. Create a checklist or central location of resources to help prospects navigate deposits, course selection, and financial aid.

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Nelnet Campus Commerce
4/17/20

A Quick Guide to Change Management

Trying to successfully deliver change while navigating daily work responsibilities may be daunting, though necessary. Change management is using a process to help people implement and adopt the change. The process can include tools, resources, and workflows. Before implementing change, look at the broad picture of your organization to design your unique change approach.

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Nelnet Campus Commerce
4/12/20

Ways to Secure Data While Remote

CampusGuard discusses six ways to keep information safe while working from home. Technologies like single sign-on (SSO) and multi-factor authentication (MFA) are great ways to help keep data secure. Verify all staff understand acceptable payment processing methods and technologies.

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Nelnet Campus Commerce
3/24/20

Taking Payments Securely While Working Remotely

Through COVID-19, staff have been working on how to take payments securely while working in a remote environment. Through Point-to-Point Encryption (P2PE), payment card data is encrypted immediately at the merchant's point-of-sale terminal and the data is not decrypted until it leaves the merchant's system.

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Nelnet Campus Commerce
3/24/20

Proactive Precautions in Response to COVID-19

As the COVID-19 landscape continues to change, Nelnet is changing with it. If your campus is interested in adjusting payment dates for any future-scheduled payments in light of present or anticipated circumstances, please contact your Account Manager.

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Nelnet Campus Commerce
3/16/20

Know Your Cybersecurity Terms

Cybersecurity is handled very carefully in higher education, but can be complicated for others to understand that don't work in it everyday. This article explains some highly used cybersecurity terms. Knowing security incident terms like these will help you understand your responsibilities, and ensure that you and your work are protected.

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Nelnet Campus Commerce
3/2/20

What is a Social Engineering Attack?

Social engineering attacks are ways to steal information from you either about you or your company. Social engineering is the easiest, non-technical method for an attacker to gain a foothold into a target’s systems. These attacks usually only require one target to fall victim in order to leverage that information for more malicious activities.

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Nelnet Campus Commerce
2/27/20

5 Tips to Keep Info Safe

With more people working from home, businesses are updating rules regarding data safety. Additional awareness and training for staff is being held to ensure all are aware of the rules and regulations around keeping data safe.

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Nelnet Campus Commerce
2/2/20

Chatbots Can Boost Your Communication

Chatbots are making it easier for students to engage with campus from applications to on-campus experiences. Students demand mobile engagement from their institution and chatbots assist with this communication. Faculty also benefit from chatbots from sending reminders to students to links to grades.

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