Employee Spotlight

Nelnet Campus Commerce Taking Proactive Precautions in Response to COVID-19

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Posted on March 24, 2020 in Communication and Advancement, COVID-19 Resources, Employee Spotlight

March 24, 2020 As your partner, we want to make you aware that our Nelnet Campus Commerce call center is experiencing an increase in the number of inquiries from students regarding the status of their current balances and scheduled payments, due to the current situation with COVID-19 (coronavirus) and its impact on the economy. We understand that... Read More »

Jenni Friesen – Manager of Higher Ed Account Management

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Posted on November 12, 2019 in Employee Spotlight

Jenni Friesen is the manager of higher ed account management at Nelnet Campus Commerce. After 12 years in higher ed, Jenni had some great advice on helping educational dreams come true and providing the best customer experience possible.  Q: What makes you passionate about what you do?  A: It’s easy to find passion working here, especially with so many opportunities to work with customers and hear stories about how we... Read More »

7 Technology Trends in Higher Ed

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Posted on October 31, 2019 in Building Your Smarter Campus, Employee Spotlight, Reaching Students

I’ve practically grown up in the data, application, information, and tech industry. For over 18 years, I’ve worked with both small organizations and major corporations like Gartner and Nelnet. With Nelnet Campus Commerce, I’m proud to help our partners consider the impact future technology will have on higher education. 1.   Meeting increasingly higher customer expectations... Read More »

Meet Wendy Grier, RVP | Nelnet Campus Commerce

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Posted on September 30, 2019 in Employee Spotlight

We are thrilled to welcome Wendy Grier, dog lover and higher education professional, to the team as the new Regional Vice President for the Southwest region. Check out highlights from her welcome interview: Wendy, what are some of the highlights of your career before Nelnet Campus Commerce? I’ve been in higher education for over 20... Read More »

3 Payment Predictions for Higher Ed

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Posted on September 02, 2019 in Building Your Smarter Campus, Conferences and Events, Employee Spotlight, Payment Technology Trends

Ruth Harpool, managing director of treasury operations at Indiana University, doesn’t consider herself a techy. She learned about firewalls, routers, and ports out of necessity. However, she does proudly call herself a “payment geek.” “What fascinates me most about payments is that each method has its own inherent risk,” says Ruth. “Credit cards can be... Read More »

Data Security is Personal

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Posted on June 04, 2019 in Building Your Smarter Campus, Compliance, COVID-19 Resources, Employee Spotlight, Security

Mike Walters is the chief information officer at Nelnet Campus Commerce. His 27 years of experience include various roles in IT and processing for life insurance companies. Throughout his career, he’s had one goal: keeping data secure. What helps guide your decisions as CIO? The teams I’ve built over the years have been focused on... Read More »

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