COVID-19 Resources

Top 10 Resources to Navigate COVID-19 and CARES Act

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Posted on May 22, 2020 in Compliance, COVID-19 Resources, Payment Technology Trends, Reaching Students, Security

There is an abundance of information out there to navigate with COVID-19. Here is a list of the top 10 websites or articles for your institution to get financial information quickly: NACUBO summary on ED updates on COVID-19 The CARES ACT (Coronavirus Aid, Relief, and Economic Security Act) provides guidance to the higher education industry... Read More »

CARES Act and What You Should Know

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Posted on May 19, 2020 in Building Your Smarter Campus, COVID-19 Resources, Professional Development

Recently, Nelnet Campus Commerce partnered with the National Association of College and University Business Officers (NACUBO) to share important insights on the Coronavirus Aid and Relief and Economic Security (CARES) Act. Watch the on-demand webinar — CARES Act and What You Should Know. In this presentation, Megan Schneider, senior director of government affairs at NACBUO,... Read More »

Preventing Fraud in Crisis

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Posted on May 14, 2020 in Building Your Smarter Campus, COVID-19 Resources, Professional Development, Security

In times of crisis, fraudsters thrive. People are often distracted or unfamiliar with the economic environment – that leaves them open to attacks. While students may be accustomed to fraud attempts, experiencing an economic crisis caused by a public health crisis as an “adult” is new, and it may have many of them distracted. In... Read More »

What Does AB-1313 Mean for Higher Education Institutions?

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Posted on May 07, 2020 in Building Your Smarter Campus, COVID-19 Resources, Payment Technology Trends, Professional Development, Security

On January 1, 2020, California Law AB-1313 went into effect. If you’ve been following along (or are in California), you’ll most likely be aware of the bill, which was voted on in October 2019. Under the new law, if a California student has outstanding debt, the institution they attend can’t charge higher transcript fees, provide... Read More »

Tips to Keep High School Seniors Engaged Remotely

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Posted on April 26, 2020 in Building Your Smarter Campus, Communication and Advancement, COVID-19 Resources, Reaching Students, School Operations

In a matter of weeks, ambitious high school seniors went from campus tours, meeting enrollment counsellors, and anticipating their freshman year college experience — to making an almost overnight pivot of our new “shelter in place” norm due to COVID-19. Not being able to see friends in person, navigating how to complete high school courses... Read More »

A Quick Guide to Change Management

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Posted on April 17, 2020 in Building Your Smarter Campus, Communication and Advancement, COVID-19 Resources, Professional Development, School Operations

The challenge of change Between moving to remote learning, regulation changes, and tuition rate and refund impacts, change is the only constant in higher education. Trying to successfully deliver change while navigating daily work responsibilities may be daunting, though necessary. Change can also be scary, even when it boosts opportunities and efficiencies in the organization.... Read More »

Working Remotely: Six Ways to Secure Your Data

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Posted on April 12, 2020 in Communication and Advancement, COVID-19 Resources, Security

This article republished with permission by CampusGuard. With the ongoing disruptions and uncertainties surrounding the spread of COVID-19, most organizations are transitioning to a fully-remote workforce (if they haven’t already). Having employees work from home can be great – but it also presents various cybersecurity risks that must be addressed. Remote employees are more susceptible... Read More »

Taking Payments Securely While Working Remotely

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Posted on March 24, 2020 in Building Your Smarter Campus, COVID-19 Resources, Payment Technology Trends, Security

With the rise of COVID-19 (coronavirus), what was once an easy in-person payment in the business office has changed dramatically. Now, remote staff are trying to take payments from their home office with students over the phone. Yet regardless of where a payment is taken, it still must be protected from breaches and encrypted for... Read More »

Nelnet Campus Commerce Taking Proactive Precautions in Response to COVID-19

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Posted on March 24, 2020 in Communication and Advancement, COVID-19 Resources, Employee Spotlight

March 24, 2020 As your partner, we want to make you aware that our Nelnet Campus Commerce call center is experiencing an increase in the number of inquiries from students regarding the status of their current balances and scheduled payments, due to the current situation with COVID-19 (coronavirus) and its impact on the economy. We understand that... Read More »

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