COVID-19 Resources

A Quick Guide to Change Management

Posted on April 17, 2020 in Building Your Smarter Campus, Communication and Advancement, COVID-19 Resources, Professional Development, School Operations

The challenge of change Between moving to remote learning, regulation changes, and tuition rate and refund impacts, change is the only constant in higher education. Trying to successfully deliver change while navigating daily work responsibilities may be daunting, though necessary. Change can also be scary, even when it boosts opportunities and efficiencies in the organization.... Read More »

Working Remotely: Six Ways to Secure Your Data

Posted on April 12, 2020 in Communication and Advancement, COVID-19 Resources, Security

This article republished with permission by CampusGuard. With the ongoing disruptions and uncertainties surrounding the spread of COVID-19, most organizations are transitioning to a fully-remote workforce (if they haven’t already). Having employees work from home can be great – but it also presents various cybersecurity risks that must be addressed. Remote employees are more susceptible... Read More »

Taking Payments Securely While Working Remotely

Posted on March 24, 2020 in Building Your Smarter Campus, COVID-19 Resources, Payment Technology Trends, Security

With the rise of COVID-19 (coronavirus), what was once an easy in-person payment in the business office has changed dramatically. Now, remote staff are trying to take payments from their home office with students over the phone. Yet regardless of where a payment is taken, it still must be protected from breaches and encrypted for... Read More »

Nelnet Campus Commerce Taking Proactive Precautions in Response to COVID-19

Posted on March 24, 2020 in Communication and Advancement, COVID-19 Resources, Employee Spotlight

March 24, 2020 As your partner, we want to make you aware that our Nelnet Campus Commerce call center is experiencing an increase in the number of inquiries from students regarding the status of their current balances and scheduled payments, due to the current situation with COVID-19 (coronavirus) and its impact on the economy. We understand that... Read More »

What is a Social Engineering Attack?

Posted on March 02, 2020 in Compliance, COVID-19 Resources, Security

Social engineering attacks as ways to steal information have been around for a long time, but some of the tactics have matured and become harder to detect. Social engineering continues to be one of the easiest, non-technical methods for an attacker to gain a foothold into a target’s systems or network. Social engineering includes scareware, phishing, vishing, piggybacking, quid... Read More »

5 Tips to Keep Info Safe

Posted on February 27, 2020 in Compliance, COVID-19 Resources, Security

Working within an university requires handling paperwork, electronic records, and a wide variety of information. The data owners and university administration expect that sensitive data, including confidential, personal, health, and financial information will be managed safely and securely. Here are five tips for keeping electronic and printed information safe on your campus or remotely: Frequently a... Read More »

CCPA Compliance Tips for Higher Ed

Posted on February 07, 2020 in Compliance, COVID-19 Resources, Security

California Consumer Privacy Act Compliance and Higher Education Institutions   On January 1, 2020, AB 375 of the California Consumer Privacy Act officially went into effect. Essentially, this law was designed to protect the personal online information of California consumers. Any for-profit California businesses (including higher education institutions) are affected if one or more of... Read More »

How Chatbots Can Boost Your Communication with Students and Prospects

Posted on February 02, 2020 in Building Your Smarter Campus, COVID-19 Resources, Professional Development, Reaching Students

Technology makes it possible to do almost everything more efficiently, including communicating with students, parents, and prospective students. Gone are the days when students and family members had to wait until a staff member was in the office and available in order to get their questions answered.  Today, most colleges and universities have detailed information available... Read More »

Understanding PCI DSS Level 1 Compliance

Posted on October 31, 2019 in Compliance, COVID-19 Resources, Payment Technology Trends, Security

The Payment Card Industry Data Security Council (PCI Security Standards Council) is an open global forum that is responsible for the development, management, education and awareness of PCI Security Standards, including data security standards, payment application data security standards and pin transaction security.  PCI Standards Overview The council’s five founding global payment brands have agreed to incorporate PCI... Read More »


Connect with us

Request more information

We can find a custom-fit solution to meet your needs.

Request more information

Upcoming events



Workday Rising

Virtual Conference



CCBO Annual Conference

Nashville, Tennessee