Our Team

Find Your Regional Representative

Experienced, approachable regional representatives ready to support your needs and answer your questions.

Map of USA divided by regions

Executive Management

Tim Tewes

Chief Executive Officer
Nelnet Business Services
402.325.7104

photo of President of Nelnet Business Services, DeeAnn Wenger

DeeAnn Wenger

President
Nelnet Business Services
402.325.7241

Jackie Strohbehn

President
Nelnet Campus Commerce
619.236.7999

Mark Schilmoeller Headshot

Mark Schilmoeller

Chief Operations Officer
Nelnet Business Services
402.325.7535

Danielle Egr

Chief Technology Officer
Nelnet Business Services
402.486.5154

Mike Walters

Chief Information Officer
Nelnet Business Services
402.486.5107

Erin Harms

Chief Financial Officer
Nelnet Business Services
402.486.5526

Senior Leadership

Don Grauer Headshot

Don Grauer

Regional Director, East
203.857.1235

Carl Firlings

Director of Business Development
401.921.3832

Amy Stover

Director of Campus Key Sales
401.921.3763

Matt Spethman

Director of Client Experience
402.486.5153

Daryl Robinson

Director of Product Strategy
330.952.2880

Joe Meuse

Director of Payment Solutions
531.220.5400

Jodi Spethman

Director of Marketing
402.325.7534

Jeralee Hahn

Senior Marketing Manager
402.323.4945

Pacific

Alex Manning

Regional Vice President
650.465.3775

Roge Karma

Customer Relationship Manager
951.743.4923

Jennifer Lugini

Client Success Manager
401.921.3847

Mid Atlantic

Roy Chernikoff

Regional Vice President

410.796.1865

Cindy Cunningham

Customer Relationship Manager
757.871.9100

Damon Magiera

Customer Relationship Manager
856.979.4768

Todd Siebens

Client Success Manager
401.921.3734

Southeast

Brian Barry

Regional Vice President
704.609.4984

James "Buddy" Costa

Customer Relationship Manager
531.220.5110

Amy Moser

Customer Relationship Manager
706.506.7731

Todd Siebens

Client Success Manager
401.921.3734

Southwest

Wendy Grier

Regional Vice President
512.745.0506

Caryne Mesquita

Customer Relationship Manager
303.872.3436

Jennifer Lugini

Client Success Manager
401.921.3847

Midwest

Virgil Lloyd

Regional Vice President
773.656.2781

Sandy Gjermstad

Customer Relationship Manager
402.486.5998

Liz Hunley Meuse

Customer Relationship Manager
513.260.1868

Scott Pavao

Client Success Manager
401.921.3721

Jennifer Lugini

Client Success Manager

401.921.3847

Todd Siebens

Client Success Manager
401.921.3734

Northeast

Paul Aries

Senior Vice President

800.811.1079

Laurie Holbrook

Customer Relationship Manager, New England
207.329.8029

Mary O'Callaghan

Customer Relationship Manager, New York and New Jersey
732.874.3980

Ann Walsh

Client Success Manager
401.921.3906

James Fallon

Client Success Manager
401.921.3776

Technical Sales

Andy Bracciano

Technical Sales Engineer
785.856.0706