Payment Plans

Keep Students Enrolled and on Track

We’ll give you the tools and expertise to market payment plans to students, letting them know that they can spread tuition payments throughout the semester. Once they’re enrolled in a plan, they can easily set up automatic payments, check their balance, and monitor their account. If they fall behind on their payments, our plans will help get them back on track – keeping them enrolled throughout the process.

See Payment Plan Success about Keep Students Enrolled and on Track

Payment Plans are Available for Active and Past Due Accounts

Actively Managed Payment Plans

Our payment plans are “actively managed,” meaning we take care of all of the details. We follow up on delinquent payments, help promote the plan at your campus with customized marketing materials at no additional cost, and offer a full-service team to assist both administrators and students.

Improve Receivables and Reduce Work

With Nelnet Actively Management Payment Plans, payments are automatic for the term, so you don’t have to rely on students to take action each month. Manage delinquency aging and remittances on your institution’s dashboard while our team handles the follow-up on delinquency payments.

Easy Access for Students

Students can sign on through your ERP interface that they already know to set up their plan, add authorized payers, and adjust payments if needed. Automated communications through email or text can be sent to make students aware that plans are available

Promote Your Plans

Make sure students are aware of payment options with customized marketing materials. We work collaboratively with your institution to provide marketing material that best fit your students’ needs.

Past Due Payment Plans

When students fall behind on payments, getting them back on track can be a difficult and expensive process – when you partner with us, it isn’t. Resolve past due accounts quickly and easily, making life easier for you and your students.

Automate Communication with Students

Eliminate awkward conversations about past due accounts. Keep student finances on track with automatic alerts and emails. Provide students payment options for unpaid balances and automatic payments – so you don’t lose money to a collection agency.

Customize Payment Plan Schedules for Your Institution

You set payment options, schedules, and due dates. We help you design a comprehensive payment process to keep your student accounts in-house and students enrolled and engaged.

Dashboards for You and Your Students

Helpful dashboard views allow your business office to see receivables, delinquencies and key metrics in one convenient place. Our student dashboard shows balances and flexibility to add authorized payers or update payment methods.

Research Shows Institutions Benefit From Payment Plans

See the Numbers

Business Office

Whether students fall behind on payments or just need an easier way to pay tuition, Payment Plans help. Improve student retention and avoid overloading your business office – all at once.

Automate the Details

Spend less time performing manual, repetitive work and more time preparing, strategizing, and supporting your students.

We’ll Help Get the Word Out On
(and Off) Campus

Our payment plan marketing kit helps reduce the workload of connecting students to your payment plans, raising awareness and making it easy for them to enroll.

Reporting and Metrics, at a Glance

Manage accounts, remittances, and payment plan enrollment at a glance with an in-depth online dashboard that updates in real time.

Information Technology

New technology is a big commitment – especially for IT teams. We’ll be by your side through the whole process, making sure implementation is a complete success.

Meet the Highest Payment
Security Standards

Our solutions are PCI Level 1 compliant and SSAE 18 audited, so you can be confident in the safety of our payment plans.

Keep Payment Data Off-Site

Payment information is stored in off-site servers, adding another layer of protection.

Partnership for Successful Implementation

We’ll start with our tried-and-true implementation process, then customize it for your institution – providing you project plans to keep track of milestones and help hit your go-live date.

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Technical Features

Every plan in one place – Payment Plans make tuition management easier for everyone.

ERP Integration

Our solutions are designed to work seamlessly with all ERPs – so we can integrate with your current system.

Mobile-Responsive Design

Mobile isn’t the future – it’s already here. Students and families can set up payment plans from wherever they are.

Easy-to-View Dashboard

Track all payment plans, data, and metrics in one convenient place. Plus, easily pull reports as needed.

Partnership Benefits

Just like all of our solutions, Nelnet Payment Plans come with value-added services that make your experience a success.

Best-in-Class Service

Receive support from friendly, experienced people no matter what.

Proven Implementation

Organize implementation with our proven, step-by-step process.

Security and Compliance

Protect every transaction with the highest levels of payment security.

Technology Integrations

Integrate our solutions with your current ERP and institutional partners.

Related Solutions

Billing & Payments

Allow students to access bills and make payments from wherever they are. Plus, you’ll be able to report every payment in your system.


Offer student refund methods that keep you compliant with federal regulations.

The Nelnet Campus Commerce Difference

With Nelnet Campus Commerce, you have a partner in payment plans. Director of Operations Matt Spethman and Manager of Higher Ed Account Managment Jennifer Friesen discuss what makes Nelnet Campus Commerce stand apart.

Since switching to Nelnet Campus Commerce in 2013, we’ve seen 73% more students signing up for payment plans and 40 percent fewer phone calls related to payment plans. That’s big time savings for our students and staff.

Chris Cordella

Director of Operations/Bursar | Boston College

Featured Insights

Institutions Benefit from Payment Plans

Research shows students who utilize a payment plan are nearly 8% more likely to retain from semester-to-semester.

Read More about Institutions Benefit from Payment Plans

Affordability Pays: How Actively Managed Payment Plans Support Student Success

See the transformative difference an actively managed payment plan makes. Featuring leaders from Boston College, University of Illinois System, Bryn Mawr College and University Business.

Watch Webinar about Affordability Pays: How Actively Managed Payment Plans Support Student Success
Nadine Nelson

Why Flexible Payment Plans Are Important

Adjusting payment plan schedules and deadlines is one way for institutions to secure as much revenue as possible – and there are a number of ways they can go about it.

Read More about Why Flexible Payment Plans Are Important