Student Tuition and Fee Refunds

Give Students Options with Nelnet Refunds

Nelnet Refunds is a fast and flexible way to disburse Title IV refunds. Students can choose how they receive their refunds: through ACH, prepaid card, or paper check. Refunds paired with text/email communication and authentication security creates a smart experience for everyone.

See Refunds in Action

How Doane University Transformed Student Refunds with Nelnet

Nelnet Refunds was the perfect solution for Doane University, a three-campus institution serving 1,879 students across Nebraska. They needed to streamline refunds to meet their students’ expectations and give their staff more time and flexibility to support their community.

See how Nelnet Refunds enhanced administrative efficiency, making refunds easier, faster, and more convenient for everyone.

Refunds Management

From the Business Office, to Financial Aid and Students Services, Nelnet Refunds makes managing refunds easier by ensuring the right funds are issued to the right students before they are processed.

Refunds Compliance

Ensuring payment security and keeping student data safe with secure file transfer protocols is possible with Nelnet Refunds.

Unlimited Efficiency for Your Business Office

Manage the Process:

Manage the uploaded refunds before they are processed, ensuring that the right funds are issued to the right students.
Reporting and Tracking:

Ease the school’s reconciliation efforts and monitor the enrollment in ACH refunds with comprehensive reporting.
Title IV Compliance:

We partner with your institution to meet refund processing times and offer fair distribution methods, while streamlining refund workflows. Read about how Nelnet can help you streamline refunds while maintaining compliance needs.
Comprehensive Support:

Reach a fully-staffed call center by phone or chat to help answer any and all refund questions.

Unlimited Options for Students

Flexibility:

Give your students the freedom to choose how they receive their disbursement.
Status Update:

Students can view the status of their refund online from distribution to deposit.
No Fees:

There is no additional charge for whichever disbursement methods is chosen by the student.
Secured Environment:

Communications via text/email to the student about their refunds are prompt and provide authentication security.

Student with a laptop and smartphone with a wall of books in the background

We now spend far less time issuing refunds. We used to have a staff member dedicated specifically to helping students set up their refund preference. The Nelnet refund process has removed that need and that member of our team is now able to take on different roles and projects as a result.

Wade Grauerholz

Director Student Accounts Receivable Des Moines Area Community College