2026 CampusConnect Session Preview
Charting The Course: 2026 Agenda
CampusConnect 2026 is where higher education leaders, finance teams, and IT experts converge to shape the future of campus commerce. This year’s lineup is designed to be interactive and practical, moving beyond traditional presentations to offer hands-on labs and collaborative challenges.
While our full agenda is still growing, here is a first look at the sessions you can expect in Annapolis.
Optimizing the Payment Lifecycle
Focus on modernizing your institution’s operations through automation, revenue identification, and risk management.
- Nelnet Notify “Message that Moves Money” Challenge: to improve communication timing, automation, and drive measurable engagement.
- Storefront Revenue Opportunity Lab: Identify underutilized revenue streams, operational friction, and reporting gaps.
- Sponsor Billing and Payments “Manual to Modern” Workflow Flip: Reduce manual sponsor billing efforts and identify automation wins.
- Payments and Fraud “Fraud Risk Heat Map”: Identify exposure, reporting needs, and protective feature gaps.
- Workflow Pressure Test: Identify where the billing/payment lifecycle breaks under pressure and what automation/reporting improvements are needed.
Innovation and the Redesigned Experience
Explore what’s on the horizon, including new product designs and government strategies built from your feedback.
- Storefront Whiteboard Session: Events. A brief walkthrough of current event functionality as well as ideas being considered for new event functionality.
- Configuration Consequences: The Domino Effect Game: Showcases how NBS uses systems-thinking during discovery and solution design to anticipate unintended consequences before they reach students, revealing how seemingly small technical decisions create cascading user experience impacts.
- ADA Compliance: Review and discuss governance strategies and impacts on operations.
- Dynamic Forms: See What It Can do, Help Us Build What’s Next: A single, flexible solution to collect any type of information and launch the workflows that follow — with integration to Nelnet for seamless payment processing. Also learn about the new form designer launching in 2026, and share your feedback directly with our team.
- Student Refunds: Get a hands-on look at the redesigned Refunds experience, seeing how their feedback from last year shaped the changes now live today.
More to Come
We are just getting started. New sessions, client-led discussions, and keynote updates will be added to the lineup in the coming weeks. Stay tuned as we continue to build an experience focused on providing you with unlimited opportunities for your campus.
Ready to Set Sail?
CampusConnect 2026 was designed to bring people together around shared challenges, shared ideas, and a shared vision for what’s next in higher education. If you’re looking for meaningful conversations, early access to innovation, and a community that moves forward together, this is the place to be.
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