Automating Payment Plans

Insight type: Webinar

 

In this webinar, learn how Indiana University Bursar Brittany Hubbard partnered with Nelnet Campus Commerce to implement standard term and past due payment strategies that eliminated 99.9% of their manual processes. This collaboration to automate student payment plans has allowed Indiana University to process nearly $1 million from past due accounts, improve their customer service, increase student satisfaction, and restructure to ease the team’s workload.