Past Due Payment Plans

When students fall behind on tuition payments, getting them back on track can be a time-consuming and expensive process — when you partner with us, it isn’t.

Request more information

Past Due Payment Plan features

Automated communication with students

Keep student finances on track with automatic alerts and emails. Provide students payment options for unpaid balances – so you won’t lose money to a collection agency.

Customized payment plan schedules for your institution

You set payment options, schedules, and due dates. A comprehensive payment process uniquely designed to keep your student accounts in-house.

Implementation made easy

We’ll work with you to set up a customized implementation timeline. Every step of the way, you’ll have a dedicated implementation specialist to answer questions and make sure implementation goes smoothly. We’ll also train your staff to know all the ins and outs of our easy-to-use platform. Once live, you will have an Account Manager to help handle any day to day questions you may have.

Admin benefits

  • You have full control over past due payments – deadlines, payment options, and reconciliation methods.
  • Easy to use and implement, and syncs with other Nelnet Campus Commerce products.
  • Automates your past-due account process, saving your financial office time and keeping money on campus.
  • Eliminate awkward conversations about past due accounts – we’ll send automated communications to students, and they’ll set up a Past Due Payment Plan online.

Student benefits

Setting up a Past Due Payment Plan is fast, easy, and fully online. Since students can complete the process on their own time, they’re able to stay on top of their payments and focus on being engaged on your campus.

Solutions customized for your institution

“Nelnet offers highly configurable, streamlined options to meet the needs of any campus. This allows institutions to know that our payment technology is built, and meant, for them.”


Jackie Strohbehn, Regional Director, Western Division

Additional Products