Nelnet Updates

McKenzie Beach
12/30/20

Multi-Factor Authentication Helps Prevent Cyber-Attacks

Nelnet Campus Commerce reminds institutions how important multi-factor authentication is and provides a list of cyber safety tips to give to their students.

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McKenzie Beach
12/23/20

Storefront | Online, Contactless Marketplace

Nelnet Campus Commerce highlights the success we have seen with implementing Storefront on campuses throughout this year.

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McKenzie Beach
12/21/20

Best-in-Class Customer Service: The Professional Tenet

Nelnet Campus Commerce associates are professionals in higher education payment solution services, which trickles down to student success.

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McKenzie Beach
12/14/20

Student Feedback is Critical in Higher Education

Nelnet Campus Commerce presented a student panel dialogue on NACCU to share student feedback and insights on what they need from their institution during and after the pandemic.

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McKenzie Beach
12/11/20

Best-In-Class Customer Service: The Proactive Tenet

Nelnet Campus Commerce associates are driven to be proactive and maintain a high level of engagement while working with our partners.

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McKenzie Beach
12/9/20

Best-in-Class Customer Service: The Trustworthy Tenet

Being transparent in every partnership creates an environment of trust. Our institutional partners know that they can trust our Nelnet Campus Commerce associates to deliver on what we say we will do.

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Nadine Nelson
11/30/20

NACHA’s New Account Validation Rule

NACHA’s new rule on account validation goes into effect in March 2021. Angela Nielsen, an accredited ACH professional, shares her insights.

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McKenzie Beach
11/30/20

Best-In-Class Customer Service: The Strategic Tenet

Being strategic is one of our best-in-class promises to the institutions we serve. We look forward to collaborating with institutions and students to ensure the best outcomes.

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Nelnet Campus Commerce
11/25/20

It’s the Little Things: 2020 Cookbook

Pulling down your mask to take a sip of hot chocolate, giving elbow bumps instead of hugs, or doing all of your Christmas shopping online – yes, the holiday season looks a little different this year. But we are just simply grateful for the many silver linings and the hope that 2021 brings.

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McKenzie Beach
11/25/20

Best-In-Class Customer Service: The Flexible Tenet

Best-in-class service means being flexible and seeking creative ways to serve others. We interviewed associates to see how important this tenet is to them.

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McKenzie Beach
11/23/20

Student Feedback Enhances the Nelnet Campus Key App

Our interns are provided a pitch competition to provide innovated ideas that would enhance Nelnet businesses or products because we value student feedback. An intern group pitched an idea to add a function to the Nelnet Campus Key app that would allow on-campus organizations and clubs to benefit from the platform.

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Nelnet Campus Commerce
3/24/20

Proactive Precautions in Response to COVID-19

As the COVID-19 landscape continues to change, Nelnet is changing with it. If your campus is interested in adjusting payment dates for any future-scheduled payments in light of present or anticipated circumstances, please contact your Account Manager.

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