Customer Success

Creating a More Efficient Refunds Process at Doane University

Discover how Nelnet Refunds helped simplify and transform the refunds process for Doane University—and learn how it can help your institution.

Doane University Found a Partner in Nelnet Campus Commerce

In 2020, Doane University committed to creating a holistic campus commerce experience for their students and families. Nelnet and Doane expanded on a decades-long partnership to collaborate on effective solutions grounded in their student-first vision. This resulted in increased enrollment, improved record-keeping, and the pursuit of innovation.

Elevating the Student Experience: University of Wisconsin-Milwaukee Implementation Journey with Nelnet Campus Commerce

After 19 years with their previous payment solutions vendor, University of Wisconsin-Milwaukee (UWM) was ready for an upgrade. They wanted a partner who understood their need for user-friendly products and someone that could develop tools they had been wanting, but were unable to have developed.

Simplifying the Refunds Process at Maricopa County Community College District

North Dakota University Systems - Making a Connection

North Dakota University Systems had only 12 months to implement a new payment system across 11 different campuses. This is how they accomplished it.

North Dakota University Systems Gets Creative with Nelnet Storefront

After over a decade of partnership with another payment solution vendor, North Dakota University Systems (NDUS) was ready for a change.

Updates from the Hill

Nelnet has partnered with NACUBO for some timely updates from our nation’s capitol! Examine how to currrent political climate is impacting colleges and universities, specifically what budget tax and regulatory changes might affect the business office.

How to Protect Families During the Ongoing Medical Withdrawal Crisis

Join us for this collaborative session that will highlight the partnership between Nelnet Campus Commerce and GradGuard, the nation's leading provider of student protection programs.

Emerging Cyberthreats to Higher Education

Colleges and universities are a prime target for hackers simply because of the amount of payment and student/alumni PII data that they process over multiple campus locations. With malware and ransomware attacks poised to significantly increase in 2021, it’s more important than ever that higher education institutions implement a holistic payment cybersecurity strategy.

5 Drivers of Business Acumen

The 5 Drivers of Business breaks down the questions "what do I really know about the business of our business?" In this session we will cover the fundamental elements for any company. By using the core financial statements—statement of cash flows (Cash), the income statement (Profit), and the balance sheet (assets)—as the foundation.

Payment Plans and Campus Financial Health

In 2020, Nelnet data scientists teamed with a number of our partner institutions to empirically measure the impact of payment plans on a number of key data points, for both 2-year and 4-year institutions. The results were positive.

Research Study: Student Payment Plans

Data scientists from Nelnet Inc. conducted a study on the impact of payment plans in higher ed. The study reviewed 70,000+ student records over 5 years at 2-year institutions and 469,000 student records over 15 years at 4-year institutions. Join this session to learn more about the research, the results, and the impact on student retention.