Customer Success

Emerging Cyberthreats to Higher Education

Colleges and universities are a prime target for hackers simply because of the amount of payment and student/alumni PII data that they process over multiple campus locations. With malware and ransomware attacks poised to significantly increase in 2021, it’s more important than ever that higher education institutions implement a holistic payment cybersecurity strategy.

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5 Drivers of Business Acumen

The 5 Drivers of Business breaks down the questions "what do I really know about the business of our business?" In this session we will cover the fundamental elements for any company. By using the core financial statements—statement of cash flows (Cash), the income statement (Profit), and the balance sheet (assets)—as the foundation.

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Payment Plans and Campus Financial Health

In 2020, Nelnet data scientists teamed with a number of our partner institutions to empirically measure the impact of payment plans on a number of key data points, for both 2-year and 4-year institutions. The results were positive.

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Students Demand Contactless Options

With higher education leaders confronting the unknown and unexpected, the traditional education model is modernizing quickly. New student expectations allows your institution to offer the best experience possible to students, families, and staff – and creating a contactless campus that operates everywhere is the key.

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Research Study: Student Payment Plans

Data scientists from Nelnet Inc. conducted a study on the impact of payment plans in higher ed. The study reviewed 70,000+ student records over 5 years at 2-year institutions and 469,000 student records over 15 years at 4-year institutions. Join this session to learn more about the research, the results, and the impact on student retention.

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Partner Insights: Western Union Business Services

Join international payment experts, Andy Benkis and Belinda McCulloch from Western Union Business Solutions, on a conversation about key student mobility shifts, and upcoming trends in foreign payments and international recruitment for 2021.

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Creating a Cashless Business Office

Going cashless has been an increasingly popular way for business offices to streamline their processes and, with the effects of COVID-19, promote health and safety. In this web seminar, we explore the benefits of being a cashless business office - and what it would take for your institution to make the transition.

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New NACHA Account Validation Rule

NACHA is updating their rules for online payments effective March 2021. Join us to learn more about the new Account Validation rule.

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Ways to Succeed in Implementing New Products on Campus

Implementing new products can be a monumental task – and it’s crucial that each step of the process goes smoothly.

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Partner Insights: Western Union Business Services

We can all agree that we will be glad to see 2020 in the rear-view mirror. As we look forward, how can we prepare for the new year? Join international payment expert, Andy Benkis from Western Union Business Solutions, on a conversation about key student mobility shifts, and upcoming trends in foreign payments and international recruitment for 2021.

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Payment Performance Analytics

Studies of student accounts at the end of a term reveal that it is common for students to have small outstanding balances. While the majority of balances are resolved prior to the start of the next term, unpaid balances are one of the leading barriers to student retention.

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Institutions Benefit from Payment Plans

Research shows students who utilize a payment plan are nearly 8% more likely to retain from semester-to-semester.

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