Find a Success Partner in Nelnet Campus Commerce
Together, we’ll forge true partnership to support the growth of your institution.
Our Pledge to You
When issues or questions arise, we know timing is everything. Your dedicated customer service team is ready and waiting to respond to inquiries as quickly as possible. We pledge to provide efficient solutions to keep your institution’s payment processes running smoothly.
See What Success Looks Like
Peace of Mind
Our primary focus is on your success. With Nelnet, you’ll have less reasons to worry because we’ll work together to meet your goals and overcome challenges.
Consistent Support
Each higher ed institution is unique. And the support you receive should be too. Your consistent, dedicated customer service team will take the time to understand your specific needs.
Responsive Assistance
Time is of the essence. Quickly addressing your questions and concerns is a top priority. Our customer service team is highly responsive, ensuring you receive timely assistance when you need it most.
Partnership, Not Just Service
When you engage with Nelnet, you’re not just a customer, but a valued partner. Together, we’ll work hand in hand to create lasting impact and long-term success for your institution.
Case Study: University of Oregon
We’ve proudly served the University of Oregon for over 15 years. As we’ve grown, so has our ability to offer excellent customer service and partnership for years to come.
Read Case Study from the University of Oregon
“Nelnet’s customer service and support teams are the best I have worked with in over 20 years of higher education. No matter the issue, the team always responds promptly. They have worked with us on complicated issues until a full resolution is reached.”
Carol Hutson, Controller, Blinn College
Nelnet Campus Commerce by the Numbers
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Institutions Partnered With
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Students Supported
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Annual Payments Processed
Featured Insights
Nelnet Campus Commerce
9/20/23
Advantages of Using Nelnet Cashiering: A Streamlined Cashiering Solution
See how Nelnet Cashiering from Nelnet Campus Commerce can optimize administrative processes and improve students experience at higher education institutions.
Read More about Advantages of Using Nelnet Cashiering: A Streamlined Cashiering Solution
Nelnet Campus Commerce
10/4/23
Protecting Higher Ed: A Guide to Phishing & Social Engineering Awareness
Nelnet Campus Commerce wants to help you educate your higher education community about Phishing and Social Engineering Awareness with our guide.
Read More about Protecting Higher Ed: A Guide to Phishing & Social Engineering Awareness
Nelnet Campus Commerce
11/16/23
NACUBO Update: Top 5 Business Issues Affecting Higher Education
During our CampusConnect Virtual Conference 2023, we hosted a keynote session with NACUBO to share updates from our nation’s capital affecting higher education.
Read More about NACUBO Update: Top 5 Business Issues Affecting Higher EducationReady to Connect?
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For Students & Families
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Student Loans
If you have a student loan in repayment with Nelnet, go to Nelnet.com for assistance.
Payment Plans
If you have a payment plan with an institution, go to MyCollegePaymentPlan.com and search for your school.