Best-in-Class Service

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“Best in class” is a standard we hold ourselves to. For you? It’s a promise. A promise of powerful, secure technology. Of friendly, service-focused people. Of a payment partner experience like no other.

We’re flexible.

And seek creative ways to serve your institution.

We’re strategic.

And ask questions to understand your needs.

We’re inspiring.

And strive to build you up.

We’re loyal.

And support you no matter what.

We’re friendly.

And easy to do business with.

We’re proactive.

And offer assistance in advance.

We’re professional.

And ready to help you succeed.

We’re trustworthy.

And take ownership of our work.

The Nelnet Campus Commerce Difference

Our Job is to Make Yours Easier

Director of Operations Matt Spethman and Manager of Higher Ed Account Managment Jennifer Friesen discuss the customer service experience and what makes Nelnet Campus Commerce stand apart.

Case Study: University of Oregon

We've proudly served the University of Oregon for over 15 years. As we've grown, so has our ability to offer best-in-class service and partnership for years to come.

Read Case Study from the University of Oregon

Nelnet Campus Commerce by the Numbers


Institutions Partnered With


Students Supported


Payments Processed Annually

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We receive the most amazing support from Nelnet Campus Commerce. They’re extremely easy to work with, and they’ve always tried to accommodate our needs. They’ve never told us something was impossible.

Amanda Bock

Bursar Indian River State College

Featured Insights

A Quick Guide to Change Management

Join our webinar as we break down the change management approach to its core pillars and discuss actionable techniques for guiding people through the change journey.

Watch Webinar about A Quick Guide to Change Management

Perspectives from Strategist Jeff Selingo

Jeff Selingo, higher education strategist, New York Times bestseller and contributor to the Washington Post, discussed with Nelnet Campus Commerce his perspectives on the future of higher education.

Watch Webinar about Perspectives from Strategist Jeff Selingo

From ‘Dead in the Water’ to Hitting the Deadline: a College’s Payment Journey

With only three months before going live with their new ERP system, Indian River State College was missing a payment processing system. Even though Nelnet Campus Commerce did not initially have a compatible cashiering product, by working together with the college's ERP company it found a solution that saved Indian River State College from disaster.

Read More about From ‘Dead in the Water’ to Hitting the Deadline: a College’s Payment Journey