As of August 12th, all documentation and training videos for Nelnet Campus Commerce products are located in our knowledge base, HubHelp. HubHelp access is defined by service and platform:
  • Enterprise: Institutions using our Enterprise platform have access to HubHelp by clicking the Help icon at the top all logged in pages.
  • QuikPay, eStore or Student Choice Refunds: Institutions using these services need an user account to access HubHelp.
Contact the Online Help Team if you need help signing in to HubHelp.

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This login is for higher ed administrators. If you are a student please email us or call 800.609.8056.

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