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What Does AB-1313 Mean for Higher Education Institutions?

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Posted on February 13, 2020 in Building Your Smarter Campus, Payment Technology Trends, Professional Development, Security

On January 1, 2020, California Law AB-1313 went into effect. If you’ve been following along (or are in California), you’ll most likely be aware of the bill, which was voted on in October 2019. Under the new law, if a California student has outstanding debt, the institution they attend can’t charge higher transcript fees, provide... Read More »

CCPA Compliance Tips for Higher Ed

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Posted on February 07, 2020 in Compliance, Security

California Consumer Privacy Act Compliance and Higher Education Institutions   On January 1, 2020, AB 375 of the California Consumer Privacy Act officially went into effect. Essentially, this law was designed to protect the personal online information of California consumers. Any for-profit California businesses (including higher education institutions) are affected if one or more of... Read More »

How Chatbots Can Boost Your Communication with Students and Prospects

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Posted on February 02, 2020 in Building Your Smarter Campus, Professional Development, Reaching Students

Technology makes it possible to do almost everything more efficiently, including communicating with students, parents, and prospective students. Gone are the days when students and family members had to wait until a staff member was in the office and available in order to get their questions answered.  Today, most colleges and universities have detailed information available... Read More »

CampusConnect 2019: Connect. Learn. Explore.

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Posted on November 20, 2019 in Building Your Smarter Campus, Conferences and Events, User experience

Buffalo, New York and the scenic backdrop of Niagara Falls played host to the 2019 Nelnet Campus Commerce client user group event, CampusConnect. This was the first time the annual conference was held in fall, moving away from the customary summer time frame. The change was in response to feedback from many of our partners... Read More »

Jenni Friesen – Manager of Higher Ed Account Management

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Posted on November 12, 2019 in Employee Spotlight

Jenni Friesen is the manager of higher ed account management at Nelnet Campus Commerce. After 12 years in higher ed, Jenni had some great advice on helping educational dreams come true and providing the best customer experience possible.  Q: What makes you passionate about what you do?  A: It’s easy to find passion working here, especially with so many opportunities to work with customers and hear stories about how we... Read More »

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