customer satisfaction

Blog Post

McKenzie Beach

12/30/20

Multi-Factor Authentication Helps Prevent Cyber-Attacks

Nelnet Campus Commerce reminds institutions how important multi-factor authentication is and provides a list of cyber safety tips to give to their students.

Best In Class

Blog Post

McKenzie Beach

12/21/20

Best-in-Class Customer Service: The Professional Tenet

Nelnet Campus Commerce associates are professionals in higher education payment solution services, which trickles down to student success.

Best In Class

Blog Post

McKenzie Beach

12/11/20

Best-In-Class Customer Service: The Proactive Tenet

Nelnet Campus Commerce associates are driven to be proactive and maintain a high level of engagement while working with our partners.

Best In Class

Blog Post

McKenzie Beach

12/9/20

Best-in-Class Customer Service: The Trustworthy Tenet

Being transparent in every partnership creates an environment of trust. Our institutional partners know that they can trust our Nelnet Campus Commerce associates to deliver on what we say we will do.

Best In Class

Blog Post

McKenzie Beach

11/30/20

Best-In-Class Customer Service: The Strategic Tenet

Being strategic is one of our best-in-class promises to the institutions we serve. We look forward to collaborating with institutions and students to ensure the best outcomes.

Best In Class

Blog Post

McKenzie Beach

11/25/20

Best-In-Class Customer Service: The Flexible Tenet

Best-in-class service means being flexible and seeking creative ways to serve others. We interviewed associates to see how important this tenet is to them.

Best In Class

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