2026 Virtual CampusConnect Agenda

2026 Agenda

Virtual CampusConnect 2026 is Nelnet Campus Commerce’s all-client conference for the bursars, business office leaders, and finance teams who keep campus billing, payments, and refunds running. Expect fresh sessions, new content, and the next reveal of what’s ahead for Horizon.

Tuesday, October 20

9:00 am – 9:45 am CT

Keynote with Jackie Strohbehn, President, Nelnet Campus Commerce

Hear about the current and future state of higher education finance, and how NCC is evolving to meet the future needs of students and administrators.

10:00 am – 10:45 pm CT

Product Vision with Evan Claudeanos, Managing Director of Product & Engineering

Evan takes us on a tour of our most exciting product updates and introduces a brand new Horizon early access program. Come find out how you can have a direct hand in shaping the future of our products.

11:00 am – 12:00 pm CT

NACUBO Updates from the Hill

Washington moves fast. NACUBO’s Liz Clark keeps you ahead with a hard out, no fluff briefing on the federal policy and legislative changes headed for your bursar’s office.

12:00 pm – 1:00 pm CT

Lunch Break

1:00 pm – 1:45 pm CT

Horizon Up Close: Admin Servicing and Flexible Payment Plans

Horizon was designed to make every interaction easier — for your staff and your payers. This session highlights two: a hands-on look at the new admin servicing experience for managing student and payer accounts, and flexible payment plans, including the controls your school has to shape them around your own policies.

2:00 pm – 2:45 pm CT

Notify in Action: How Rutgers Went Live Fast and Never Looked Back

Nelnet and Rutgers University share how Rutgers uses Notify today — and why their implementation was quicker and simpler than expected. Practical takeaways for any school considering Notify, plus live Q&A.

2:00 pm – 2:45 pm CT

The Right Barrier at the Right Time: Lessons from Reintroducing an Application Fee

What happens when reducing barriers creates unintended consequences? Learn how Pensacola State College transitioned from a matriculation fee back to an application fee using Nelnet Checkout, helping reduce fraudulent applications while maintaining a seamless experience for prospective students.

3:00 pm – 3:45 pm CT

Fraud and Ghost Student Panel

Ghost students aren’t an urban legend. They’re a fraught line item. This panel digs into how two different institutions are catching financial aid fraud before it gets out of hand.

4:00 pm – 4:45 pm CT

Introducing Nellie by Nelnet Campus Commerce

Meet Nellie: the teammate who never sleeps on past-due accounts. See how automated workflows take routine collections conversations off your staff’s plate and speed up resolution, so your team spends less time chasing and more time on accounts that truly need a human touch.

Wednesday, October 21

9:00 am – 9:45 am CT

Survey Showdown

10:00 am – 10:45 am CT

Horizon Vantage: What’s Here, What’s Next, and Your Seat at the Table

See what’s live in Horizon today — one-time payments, payment plans, the redesigned student and payer experience — and what’s coming next. Then meet Vantage, our new program for institutions shaping Horizon’s future: Champion for hands-on testing, Insider for lighter-touch updates. We’ll cover what each looks like day to day and how to get involved.

10:45 am – 11:30 am CT

More Than T-Shirts and Tickets: How Schools Are Creatively Using Storefront

T-shirts and tickets are just the opening act. Explore the unique, and surprisingly profitable, things schools are running through Storefront, plus a first look at what’s coming with Events Hub.

10:45 am – 11:30 am CT

Product Insights: Updates, Roadmaps & Feedback

Join us for a fast-paced overview of the latest enhancements and future plans for Refunds, Sponsor Billing & Payments, and Dynamic Forms. In this session, we’ll share key product updates, highlight what’s on the roadmap, and provide opportunities for you to ask questions and share your needs to help shape future development.

11:30 am – 12:15 pm CT

QuikPay: What’s New, What’s Next

Running QuikPay today? Come see where it’s headed. This session highlights recent enhancements, what’s new, and what’s next on the QuikPay roadmap as we continue to invest in a more flexible, intuitive, and connected payment experience for institutions and students.

11:30 am – 12:15 pm CT

Enterprise and the Future of Higher Ed Financial Success

Running on Enterprise? Come see where it’s headed. This session shows the Enterprise experience you know, as well as highlights on what’s better, what’s new, and what’s next.

12:15 pm – 12:30 pm CT

Closing Remarks

Register Today

Virtual CampusConnect 2026 brings together bursars, CFOs, and campus finance leaders from institutions nationwide to talk trends, product innovation, and the future of campus commerce. As a sponsor, your brand gets direct visibility with the people making the decisions.

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