Planning your product implementation

Our implementation and planning process is aimed at making our partner’s experience as smooth and painless as possible.

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Admin benefits

Plan out your implementation

Breathe easy with six clearly defined and detailed stages of our implementation process: Kickoff, Planning, Configuration, Integration Testing, Acceptance Testing, and Go Live.

Customize your solution

We don’t provide out-of-the-box technology. Our team creates custom solutions that meet the unique needs of your institution.

Be treated as a partner

Weekly calls with our implementation experts and your dedicated Nelnet project manager keep your team informed and up to date. Plus, partners speak directly with our executives during the process.

Receive continuous progress

We believe you shouldn’t be left in the dark about your project. That’s why we stick to our detailed project timelines and communicate any changes with your IT team.

Tech features

  • Direct communication between our team and your IT and business offices.
  • Receive expert training to help you understand features and solve key issues
  • Products undergo testing and troubleshooting at every stage of the process

Implementing new solutions with success

Real-world strategies and best practices for successfully implementing new processes and platforms at your institution.

Read our feature in University Business

What our users are saying

"I want to thank Nelnet Campus Commerce for providing West Valley-Mission CCD with excellent service in helping us meet our tight deadline for implementing the Nelnet Enterprise platform. I appreciate the time they took to meet with us on a weekly basis to work through the implementation steps. It is very refreshing to find an organization that demonstrates a dedication to putting the customer first."

Ron Smith, Executive Director, West Valley-Mission Community College District

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