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Best In Class
McKenzie Beach12/30/20Multi-Factor Authentication Helps Prevent Cyber-Attacks
Nelnet Campus Commerce reminds institutions how important multi-factor authentication is and provides a list of cyber safety tips to give to their students.
Read More about Multi-Factor Authentication Helps Prevent Cyber-AttacksBest In ClassMcKenzie Beach12/21/20Best-in-Class Customer Service: The Professional Tenet
Nelnet Campus Commerce associates are professionals in higher education payment solution services, which trickles down to student success.
Read More about Best-in-Class Customer Service: The Professional TenetBest In ClassMcKenzie Beach12/11/20Best-In-Class Customer Service: The Proactive Tenet
Nelnet Campus Commerce associates are driven to be proactive and maintain a high level of engagement while working with our partners.
Read More about Best-In-Class Customer Service: The Proactive TenetBest In ClassMcKenzie Beach12/9/20Best-in-Class Customer Service: The Trustworthy Tenet
Being transparent in every partnership creates an environment of trust. Our institutional partners know that they can trust our Nelnet Campus Commerce associates to deliver on what we say we will do.
Read More about Best-in-Class Customer Service: The Trustworthy TenetBest In ClassMcKenzie Beach11/30/20Best-In-Class Customer Service: The Strategic Tenet
Being strategic is one of our best-in-class promises to the institutions we serve. We look forward to collaborating with institutions and students to ensure the best outcomes.
Read More about Best-In-Class Customer Service: The Strategic TenetBest In ClassMcKenzie Beach11/25/20Best-In-Class Customer Service: The Flexible Tenet
Best-in-class service means being flexible and seeking creative ways to serve others. We interviewed associates to see how important this tenet is to them.
Read More about Best-In-Class Customer Service: The Flexible TenetBest In ClassMcKenzie Beach11/19/20Best-In-Class Customer Service: The Loyal Tenet
Nelnet Campus Commerce associates are committed to being loyal to our partnerships by providing constant support and going the extra mile.
Read More about Best-In-Class Customer Service: The Loyal TenetBest In ClassMcKenzie Beach11/19/20Best-In-Class Customer Service: The Inspiring Tenet
Nelnet Campus Commerce associates encourage institutions to shoot for the stars by being inspiring, one of our best-in-class tenets.
Read More about Best-In-Class Customer Service: The Inspiring TenetBest In ClassMcKenzie Beach11/11/20Best-In-Class Customer Service: The Friendly Tenet
Our friendly associates always strive to positively impact the students of our institutional partners by carrying out the “Golden Rule” of treating others the way you want to be treated. Being friendly allows for open, honest, and efficient communication.
Read More about Best-In-Class Customer Service: The Friendly TenetBest In ClassMcKenzie Beach10/20/20Best in Class Customer Service
Nelnet is committed to delivering best-in-class service for the institutions we partner with. “Best in class” is a promise that we will adapt to the ever changing needs of our partners. Our partners can trust us to be genuine, proficient and efficient.
Read More about Best in Class Customer ServiceBest In ClassBlog Post Read about Secure Smarter with NelnetNelnet Campus Commerce11/1/19Secure Smarter with Nelnet
We had the opportunity to sit down with DeeAnn Wenger, president of Nelnet Business Services to discuss the importance of data security. Learn why security around payment technology is important in higher education. Understand why Nelnet leads the way in payment security and why we are a trusted partner.
Read More about Secure Smarter with NelnetBest In ClassBlog Post Read about Higher Ed Account ManagementNelnet Campus Commerce10/12/19Higher Ed Account Management
Get to know Jenni Friesen, manager of higher ed account management at Nelnet Campus Commerce. After 12 years in higher ed, Jenni had some great advice on helping educational dreams come true and providing the best customer experience possible.
Read More about Higher Ed Account ManagementBest In ClassRequest More Information
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