Best In Class

McKenzie Beach
12/30/20

Multi-Factor Authentication Helps Prevent Cyber-Attacks

Nelnet Campus Commerce reminds institutions how important multi-factor authentication is and provides a list of cyber safety tips to give to their students.

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McKenzie Beach
12/21/20

Best-in-Class Customer Service: The Professional Tenet

Nelnet Campus Commerce associates are professionals in higher education payment solution services, which trickles down to student success.

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McKenzie Beach
12/11/20

Best-In-Class Customer Service: The Proactive Tenet

Nelnet Campus Commerce associates are driven to be proactive and maintain a high level of engagement while working with our partners.

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McKenzie Beach
12/9/20

Best-in-Class Customer Service: The Trustworthy Tenet

Being transparent in every partnership creates an environment of trust. Our institutional partners know that they can trust our Nelnet Campus Commerce associates to deliver on what we say we will do.

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McKenzie Beach
11/30/20

Best-In-Class Customer Service: The Strategic Tenet

Being strategic is one of our best-in-class promises to the institutions we serve. We look forward to collaborating with institutions and students to ensure the best outcomes.

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McKenzie Beach
11/25/20

Best-In-Class Customer Service: The Flexible Tenet

Best-in-class service means being flexible and seeking creative ways to serve others. We interviewed associates to see how important this tenet is to them.

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McKenzie Beach
11/19/20

Best-In-Class Customer Service: The Loyal Tenet

Nelnet Campus Commerce associates are committed to being loyal to our partnerships by providing constant support and going the extra mile.

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McKenzie Beach
11/19/20

Best-In-Class Customer Service: The Inspiring Tenet

Nelnet Campus Commerce associates encourage institutions to shoot for the stars by being inspiring, one of our best-in-class tenets.

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McKenzie Beach
11/11/20

Best-In-Class Customer Service: The Friendly Tenet

Our friendly associates always strive to positively impact the students of our institutional partners by carrying out the “Golden Rule” of treating others the way you want to be treated. Being friendly allows for open, honest, and efficient communication.

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McKenzie Beach
10/20/20

Best in Class Customer Service

Nelnet is committed to delivering best-in-class service for the institutions we partner with. “Best in class” is a promise that we will adapt to the ever changing needs of our partners. Our partners can trust us to be genuine, proficient and efficient.

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Nelnet Campus Commerce
11/1/19

Secure Smarter with Nelnet

We had the opportunity to sit down with DeeAnn Wenger, president of Nelnet Business Services to discuss the importance of data security. Learn why security around payment technology is important in higher education. Understand why Nelnet leads the way in payment security and why we are a trusted partner.

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Nelnet Campus Commerce
10/12/19

Higher Ed Account Management

Get to know Jenni Friesen, manager of higher ed account management at Nelnet Campus Commerce. After 12 years in higher ed, Jenni had some great advice on helping educational dreams come true and providing the best customer experience possible.

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