Professional Development

Nelnet Campus Commerce
12/14/20

Student Feedback is Critical in Higher Education

Nelnet Campus Commerce presented a student panel dialogue on NACCU to share student feedback and insights on what they need from their institution during and after the pandemic.

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Nelnet Campus Commerce
12/11/20

Best-In-Class Customer Service: The Proactive Tenet

Nelnet Campus Commerce associates are driven to be proactive and maintain a high level of engagement while working with our partners.

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Nelnet Campus Commerce
12/9/20

Best-in-Class Customer Service: The Trustworthy Tenet

Being transparent in every partnership creates an environment of trust. Our institutional partners know that they can trust our Nelnet Campus Commerce associates to deliver on what we say we will do.

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Nelnet Campus Commerce
12/8/20

The Importance of Having Refund Options

Offering refund options to students in higher education provides flexibility and positively impacts international students.

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Nelnet Campus Commerce
11/30/20

The Impact of Data Analysis

Nelnet Campus Commerce collaborated in a general session at the Student Loans and Financial Services Virtual Conference hosted by the Professional Development Group on Thursday, November 5, 2020. The panel discussion explained how data analysis can predict enrollment, retention, and cash flow during uncertain times.

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Nelnet Campus Commerce
11/24/20

Seven Best Practices as You Navigate 1098-T Files

Nelnet Campus Commerce and TAB Service Company outline seven best practices when navigating 1098-T files. We highlight common errors institutions experience while processing 1098-T’s and insights on what is a qualified payment.

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Nelnet Campus Commerce
11/13/20

Four Tips to Implement a New Product

Nelnet Campus Commerce’s implementation team shares their insights regarding our product implementation process. Our proven, tried-and-true implementation process is made up of four steps tailored to your institution’s needs.

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Nelnet Campus Commerce
11/4/20

Keeping Associates Engaged While Working Remotely

Nelnet’s Corporate Training and Organizational Development team provide five essential tips for keeping associates engaged while working remotely. Keeping associates engaged at home is important because it impacts the company’s productivity level.

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Nelnet Campus Commerce
9/29/20

Building Confidence on Video

One tip is to press record, then give yourself some time before starting your presentation, as you can always trim down or edit videos. Besides practicing the delivery of what you’ll be sharing, it can also be beneficial to practice the simple act of being on camera.

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Nelnet Campus Commerce
3/9/20

Enrollment Management is Shifting

In recent years, institutions have realized that the work of creating and executing strategic enrollment plans, and the work of creating and executing the admissions process are actually separate processes with separate goals. In many cases, they’re even separate roles. The targeted objectives for enrollment management is data-driven planning and decision-making.

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Nelnet Campus Commerce
1/25/20

Creating Your Payment Plan Schedule

Payment plan schedules can be used strategically, especially when you take into consideration payment plan durations, down payments, and payment dates. Consider your academic calendar — when does your semester begin and end, when do your charges post to student accounts, and what is your institution’s policy on payments?

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Nelnet Campus Commerce
11/10/19

Amy Stover, Director of Northeast Operations

Meet Amy Stover, Director of Northeast Operations. Learn what "great service" means to Amy and hear why Amy is really passionate bout creating an awesome work environment.

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