Professional Development

CARES Act and What You Should Know

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Posted on May 19, 2020 in Building Your Smarter Campus, COVID-19 Resources, Professional Development

Recently, Nelnet Campus Commerce partnered with the National Association of College and University Business Officers (NACUBO) to share important insights on the Coronavirus Aid and Relief and Economic Security (CARES) Act. Watch the on-demand webinar — CARES Act and What You Should Know. In this presentation, Megan Schneider, senior director of government affairs at NACBUO,... Read More »

Preventing Fraud in Crisis

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Posted on May 14, 2020 in Building Your Smarter Campus, COVID-19 Resources, Professional Development, Security

In times of crisis, fraudsters thrive. People are often distracted or unfamiliar with the economic environment – that leaves them open to attacks. While students may be accustomed to fraud attempts, experiencing an economic crisis caused by a public health crisis as an “adult” is new, and it may have many of them distracted. In... Read More »

What Does AB-1313 Mean for Higher Education Institutions?

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Posted on May 07, 2020 in Building Your Smarter Campus, COVID-19 Resources, Payment Technology Trends, Professional Development, Security

On January 1, 2020, California Law AB-1313 went into effect. If you’ve been following along (or are in California), you’ll most likely be aware of the bill, which was voted on in October 2019. Under the new law, if a California student has outstanding debt, the institution they attend can’t charge higher transcript fees, provide... Read More »

A Quick Guide to Change Management

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Posted on April 17, 2020 in Building Your Smarter Campus, Communication and Advancement, COVID-19 Resources, Professional Development, School Operations

The challenge of change Between moving to remote learning, regulation changes, and tuition rate and refund impacts, change is the only constant in higher education. Trying to successfully deliver change while navigating daily work responsibilities may be daunting, though necessary. Change can also be scary, even when it boosts opportunities and efficiencies in the organization.... Read More »

How Enrollment Management is Shifting in the Modern Admissions Office

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Posted on March 09, 2020 in Building Your Smarter Campus, Communication and Advancement, Professional Development, School Operations

For many years, the gold standard in institutions’ admissions offices was to have a well-defined and universal tier of admissions professionals. Most universities, no matter whether they were independent, faith-based, or otherwise affiliated, followed this same model. The director of admissions oversaw all admissions and enrollment responsibilities, with other employees (like an admissions assistant or... Read More »

How Chatbots Can Boost Your Communication with Students and Prospects

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Posted on February 02, 2020 in Building Your Smarter Campus, COVID-19 Resources, Professional Development, Reaching Students

Technology makes it possible to do almost everything more efficiently, including communicating with students, parents, and prospective students. Gone are the days when students and family members had to wait until a staff member was in the office and available in order to get their questions answered.  Today, most colleges and universities have detailed information available... Read More »

5 Tips for Small Higher Ed Marketing Teams

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Posted on September 01, 2019 in Building Your Smarter Campus, Communication and Advancement, Professional Development, Reaching Students, School Operations

While some universities have several people and teams focused on social media, public relations, and marketing — what if your small department is supposed to do aspects of all three? Don’t stress, we’ve got five tried-and-true techniques to help you maximize results. Automate. Make sure you’re using as many automated resources as possible. Schedule social... Read More »

10 Steps: LinkedIn for Your Institution

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Posted on August 06, 2019 in Building Your Smarter Campus, Communication and Advancement, Partnership, Professional Development

Most institutions know that social media — especially LinkedIn — is a powerful tool to connect with community organizations, sister institutions, parents, and alumni. But where to start? Start utilizing LinkedIn with these 10 easy steps. Accurate contact info In the “About” section of your university’s LinkedIn profile, make sure your contact information is correct... Read More »

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