technology

Blog Post

McKenzie Beach

12/30/20

Multi-Factor Authentication Helps Prevent Cyber-Attacks

Nelnet Campus Commerce reminds institutions how important multi-factor authentication is and provides a list of cyber safety tips to give to their students.

Best In Class

Blog Post

McKenzie Beach

12/21/20

Best-in-Class Customer Service: The Professional Tenet

Nelnet Campus Commerce associates are professionals in higher education payment solution services, which trickles down to student success.

Best In Class

Blog Post

McKenzie Beach

12/11/20

Best-In-Class Customer Service: The Proactive Tenet

Nelnet Campus Commerce associates are driven to be proactive and maintain a high level of engagement while working with our partners.

Best In Class

Blog Post

McKenzie Beach

12/9/20

Best-in-Class Customer Service: The Trustworthy Tenet

Being transparent in every partnership creates an environment of trust. Our institutional partners know that they can trust our Nelnet Campus Commerce associates to deliver on what we say we will do.

Best In Class

Blog Post

Nadine Nelson

11/30/20

NACHA’s New Account Validation Rule

NACHA’s new rule on account validation goes into effect in March 2021. Angela Nielsen, an accredited ACH professional, shares her insights.

Building Your Smarter Campus

Blog Post

McKenzie Beach

11/30/20

Best-In-Class Customer Service: The Strategic Tenet

Being strategic is one of our best-in-class promises to the institutions we serve. We look forward to collaborating with institutions and students to ensure the best outcomes.

Best In Class

Blog Post

McKenzie Beach

11/25/20

Best-In-Class Customer Service: The Flexible Tenet

Best-in-class service means being flexible and seeking creative ways to serve others. We interviewed associates to see how important this tenet is to them.

Best In Class

Blog Post

McKenzie Beach

11/23/20

Student Feedback Enhances the Nelnet Campus Key App

Our interns are provided a pitch competition to provide innovated ideas that would enhance Nelnet businesses or products because we value student feedback. An intern group pitched an idea to add a function to the Nelnet Campus Key app that would allow on-campus organizations and clubs to benefit from the platform.

Building Your Smarter Campus

Blog Post

Linda Hansen

10/27/20

The Future of PCI-SSC

The Payment Application-Data Security Standard (PA-DSS) v3.2 expires in October 2022 and will be replaced by the PCI Software Security Framework. Here is how Nelnet is staying ahead of this deadline with security enhancements.

Payment Technology

Blog Post

McKenzie Beach

10/12/20

Protect Students from Spear Phishing Attacks

The cyber division within the FBI put out an important notice regarding spear phishing. We want our partners’ staff and students to be aware of spear phishing attacks. The Nelnet cybersecurity team includes 70 plus individuals that promote security within the Nelnet environment.

Security and Compliance

Blog Post

Linda Hansen

10/1/20

The Impact of PA-DSS

When an institution purchases a PA-DSS validated product, they not only receive the software application, but also take on the responsibility for the infrastructure support and maintenance that will support the application. With a PA-DSS validated product, institutions may need to do more work in-house to maintain the necessary levels of information security.

Partnership

Blog Post

Nadine Nelson

9/25/20

Becoming a Cashless Business Office

Becoming cashless has been an increasingly popular way for business offices to streamline their processes and, with the effects of COVID-19, promote health and safety. Explore the process of “going cashless,” including contactless options.

Building Your Smarter Campus

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