The higher ed landscape is changing. Roughly 96% of students have a smart phone and expect to be able to use it on campus. That device is part of their life — and lately, it’s one of the major ways they’ve been ordering food. When students return to campus, they’re going to be used to... Read More »

This article was reposted from PayMyTuition with permission. Money laundering is not just illicit drug cartel dollars washing through banks, businesses, and corporations. In Canada, the problem continues to spread into more benign activities, including that of collecting university tuition payments. The concern of possible money laundering has been brought to the forefront with several... Read More »

Recently, Nelnet Campus Commerce partnered with the National Association of College and University Business Officers (NACUBO) to share important insights on the Coronavirus Aid and Relief and Economic Security (CARES) Act. Watch the on-demand webinar — CARES Act and What You Should Know. In this presentation, Megan Schneider, senior director of government affairs at NACBUO,... Read More »

Indiana University staff and students needed a new option. Processing $2 billion of annual receivables for 95,000 students can be quite the undertaking. What made things tougher was when some of those students started falling behind on monthly payments. The program the university was using to help students catch up was confusing and ineffective, and... Read More »

This article republished with permission by CampusGuard. With the ongoing disruptions and uncertainties surrounding the spread of COVID-19, most organizations are transitioning to a fully-remote workforce (if they haven’t already). Having employees work from home can be great – but it also presents various cybersecurity risks that must be addressed. Remote employees are more susceptible... Read More »

With the rise of COVID-19 (coronavirus), what was once an easy in-person payment in the business office has changed dramatically. Now, remote staff are trying to take payments from their home office with students over the phone. Yet regardless of where a payment is taken, it still must be protected from breaches and encrypted for... Read More »

March 24, 2020 As your partner, we want to make you aware that our Nelnet Campus Commerce call center is experiencing an increase in the number of inquiries from students regarding the status of their current balances and scheduled payments, due to the current situation with COVID-19 (coronavirus) and its impact on the economy. We understand that... Read More »

*Due to COVID-19, CampusConnect has been postponed for 2020. The conference will be rescheduled for 2021, dates to be released at a later date.    October 13-15: Westin Las Vegas Hotel & Spa, Las Vegas, Nevada Watch highlights of our 2019 Conference!

‘Tis the season to spend time with family and friends. Enjoy the first snowfall (or relax on the beach), bake Grandma’s signature cookies, or savor a cup of spiced cider around the fire – whatever the season brings you, we sincerely hope you have the chance to rest and celebrate this time of joy and... Read More »

Jenni Friesen is the manager of higher ed account management at Nelnet Campus Commerce. After 12 years in higher ed, Jenni had some great advice on helping educational dreams come true and providing the best customer experience possible.  Q: What makes you passionate about what you do?  A: It’s easy to find passion working here, especially with so many opportunities to work with customers and hear stories about how we... Read More »