With the rise of COVID-19 (coronavirus), what was once an easy in-person payment in the business office has changed dramatically. Now, remote staff are trying to take payments from their home office with students over the phone. Yet regardless of where a payment is taken, it still must be protected from breaches and encrypted for... Read More »

March 24, 2020 As your partner, we want to make you aware that our Nelnet Campus Commerce call center is experiencing an increase in the number of inquiries from students regarding the status of their current balances and scheduled payments, due to the current situation with COVID-19 (coronavirus) and its impact on the economy. We understand that... Read More »

October 13-15: Westin Las Vegas Hotel & Spa, Las Vegas, Nevada Watch highlights of our 2019 Conference!

‘Tis the season to spend time with family and friends. Enjoy the first snowfall (or relax on the beach), bake Grandma’s signature cookies, or savor a cup of spiced cider around the fire – whatever the season brings you, we sincerely hope you have the chance to rest and celebrate this time of joy and... Read More »

Jenni Friesen is the manager of higher ed account management at Nelnet Campus Commerce. After 12 years in higher ed, Jenni had some great advice on helping educational dreams come true and providing the best customer experience possible.  Q: What makes you passionate about what you do?  A: It’s easy to find passion working here, especially with so many opportunities to work with customers and hear stories about how we... Read More »

We took some time with Amy Stover, director of Northeast operations, to discuss how Nelnet Campus Commerce meets the needs of institutions, students, and their families. Q: Can you tell us about how your career in higher ed began? A: I started out as a financial aid officer, where I worked for a number of... Read More »

As a seasoned veteran with two decades of higher education sales experience, Liz Meuse was ready to take on her next challenge – working with Nelnet Campus Commerce. To welcome her to the family, we had a brief conversation with Liz about herself.  Q: What are you most proud of in your career? A: I’m... Read More »

We had the opportunity to sit down with DeeAnn Wenger, president of Nelnet Campus Commerce, and discuss the importance of data security. Q: What makes you passionate about Nelnet Campus Commerce? A: I have a strong passion for education, and I love that I get to come to work every day and be surrounded by... Read More »

The Payment Card Industry Data Security Council (PCI Security Standards Council) is an open global forum that is responsible for the development, management, education and awareness of PCI Security Standards, including data security standards, payment application data security standards and pin transaction security.  PCI Standards Overview The council’s five founding global payment brands have agreed to incorporate PCI... Read More »

The Family Education Rights and Privacy Act (FERPA) is tricky business. It makes the college student the sole owner of their grades and financial information, even while their parents are footing the tuition bill. It’s a difficult conversation to have when parents call the university to make a payment, but the financial officer is unable... Read More »