Student Engagement

Blog Post

McKenzie Beach

12/30/20

Multi-Factor Authentication Helps Prevent Cyber-Attacks

Nelnet Campus Commerce reminds institutions how important multi-factor authentication is and provides a list of cyber safety tips to give to their students.

Best In Class

Blog Post

McKenzie Beach

12/21/20

Best-in-Class Customer Service: The Professional Tenet

Nelnet Campus Commerce associates are professionals in higher education payment solution services, which trickles down to student success.

Best In Class

Blog Post

McKenzie Beach

12/14/20

Student Feedback is Critical in Higher Education

Nelnet Campus Commerce presented a student panel dialogue on NACCU to share student feedback and insights on what they need from their institution during and after the pandemic.

Building Your Smarter Campus

Blog Post

McKenzie Beach

12/11/20

Best-In-Class Customer Service: The Proactive Tenet

Nelnet Campus Commerce associates are driven to be proactive and maintain a high level of engagement while working with our partners.

Best In Class

Blog Post

McKenzie Beach

12/9/20

Best-in-Class Customer Service: The Trustworthy Tenet

Being transparent in every partnership creates an environment of trust. Our institutional partners know that they can trust our Nelnet Campus Commerce associates to deliver on what we say we will do.

Best In Class

Blog Post

McKenzie Beach

12/8/20

The Importance of Having Refund Options

Offering refund options to students in higher education provides flexibility and positively impacts international students.

Building Your Smarter Campus

Blog Post

McKenzie Beach

11/30/20

The Impact of Data Analysis

Nelnet Campus Commerce collaborated in a general session at the Student Loans and Financial Services Virtual Conference hosted by the Professional Development Group on Thursday, November 5, 2020. The panel discussion explained how data analysis can predict enrollment, retention, and cash flow during uncertain times.

Building Your Smarter Campus

Blog Post

McKenzie Beach

11/30/20

Best-In-Class Customer Service: The Strategic Tenet

Being strategic is one of our best-in-class promises to the institutions we serve. We look forward to collaborating with institutions and students to ensure the best outcomes.

Best In Class

Blog Post

McKenzie Beach

11/25/20

Best-In-Class Customer Service: The Flexible Tenet

Best-in-class service means being flexible and seeking creative ways to serve others. We interviewed associates to see how important this tenet is to them.

Best In Class

Blog Post

McKenzie Beach

11/23/20

Student Feedback Enhances the Nelnet Campus Key App

Our interns are provided a pitch competition to provide innovated ideas that would enhance Nelnet businesses or products because we value student feedback. An intern group pitched an idea to add a function to the Nelnet Campus Key app that would allow on-campus organizations and clubs to benefit from the platform.

Building Your Smarter Campus

Blog Post

Nadine Nelson

10/29/20

Why Flexible Payment Plans Are Important

Adjusting payment plan schedules and deadlines is one way for institutions to secure as much revenue as possible – and there are a number of ways they can go about it.

Building Your Smarter Campus

Blog Post

McKenzie Beach

10/23/20

Helping Students Manage Credit Cards

Institutions can help their students manage credit cards by following Nelnet’s four tips. It is important to help students identify their financial needs vs. wants to eliminate credit card debt and make students aware of the responsibility that comes with owning a credit card.

Building Your Smarter Campus

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