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Student Engagement
McKenzie Beach12/30/20Multi-Factor Authentication Helps Prevent Cyber-Attacks
Nelnet Campus Commerce reminds institutions how important multi-factor authentication is and provides a list of cyber safety tips to give to their students.
Read More about Multi-Factor Authentication Helps Prevent Cyber-AttacksBest In ClassMcKenzie Beach12/21/20Best-in-Class Customer Service: The Professional Tenet
Nelnet Campus Commerce associates are professionals in higher education payment solution services, which trickles down to student success.
Read More about Best-in-Class Customer Service: The Professional TenetBest In ClassMcKenzie Beach12/14/20Student Feedback is Critical in Higher Education
Nelnet Campus Commerce presented a student panel dialogue on NACCU to share student feedback and insights on what they need from their institution during and after the pandemic.
Read More about Student Feedback is Critical in Higher EducationBuilding Your Smarter CampusMcKenzie Beach12/11/20Best-In-Class Customer Service: The Proactive Tenet
Nelnet Campus Commerce associates are driven to be proactive and maintain a high level of engagement while working with our partners.
Read More about Best-In-Class Customer Service: The Proactive TenetBest In ClassMcKenzie Beach12/9/20Best-in-Class Customer Service: The Trustworthy Tenet
Being transparent in every partnership creates an environment of trust. Our institutional partners know that they can trust our Nelnet Campus Commerce associates to deliver on what we say we will do.
Read More about Best-in-Class Customer Service: The Trustworthy TenetBest In ClassMcKenzie Beach12/8/20The Importance of Having Refund Options
Offering refund options to students in higher education provides flexibility and positively impacts international students.
Read More about The Importance of Having Refund OptionsBuilding Your Smarter CampusBlog Post Read about The Impact of Data AnalysisMcKenzie Beach11/30/20The Impact of Data Analysis
Nelnet Campus Commerce collaborated in a general session at the Student Loans and Financial Services Virtual Conference hosted by the Professional Development Group on Thursday, November 5, 2020. The panel discussion explained how data analysis can predict enrollment, retention, and cash flow during uncertain times.
Read More about The Impact of Data AnalysisBuilding Your Smarter CampusMcKenzie Beach11/30/20Best-In-Class Customer Service: The Strategic Tenet
Being strategic is one of our best-in-class promises to the institutions we serve. We look forward to collaborating with institutions and students to ensure the best outcomes.
Read More about Best-In-Class Customer Service: The Strategic TenetBest In ClassMcKenzie Beach11/25/20Best-In-Class Customer Service: The Flexible Tenet
Best-in-class service means being flexible and seeking creative ways to serve others. We interviewed associates to see how important this tenet is to them.
Read More about Best-In-Class Customer Service: The Flexible TenetBest In ClassMcKenzie Beach11/23/20Student Feedback Enhances the Nelnet Campus Key App
Our interns are provided a pitch competition to provide innovated ideas that would enhance Nelnet businesses or products because we value student feedback. An intern group pitched an idea to add a function to the Nelnet Campus Key app that would allow on-campus organizations and clubs to benefit from the platform.
Read More about Student Feedback Enhances the Nelnet Campus Key AppBuilding Your Smarter CampusNadine Nelson10/29/20Why Flexible Payment Plans Are Important
Adjusting payment plan schedules and deadlines is one way for institutions to secure as much revenue as possible – and there are a number of ways they can go about it.
Read More about Why Flexible Payment Plans Are ImportantBuilding Your Smarter CampusMcKenzie Beach10/23/20Helping Students Manage Credit Cards
Institutions can help their students manage credit cards by following Nelnet’s four tips. It is important to help students identify their financial needs vs. wants to eliminate credit card debt and make students aware of the responsibility that comes with owning a credit card.
Read More about Helping Students Manage Credit CardsBuilding Your Smarter CampusRequest More Information
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